RingCentral Video - Customer Ideas Portal

You can submit feature and improvement ideas for RingCentral's next generation video meeting service directly to the product team. We regularly review your ideas for consideration in future releases. To make your voice heard, be sure to vote on existing ideas and/or submit a new idea.

Icons that indicate if on a call or are in a video meeting

Next level of presence seems to be taking it beyond just if someone is busy, and indicating they are in a video meeting or on a call. Sometimes depending on who I am trying to get a hold of it may be ok to ping them if in a video meeting but not on a call or vice versa.

  • Guest
  • Jul 27 2020
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  • Guest commented
    27 Jul, 2022 02:19pm

    We use the Huddle feature to connect remote workers to the home office. The Huddle runs during the work day and makes it easer for the team to collaborate/communicate. The only downside we've seen so far is that if a team member is in the Huddle, their status indicator turns red. They are in the Huddle, but still available for a phone call. Having a different color indicator for Huddle vs on the phone would be very helpful.

  • Guest commented
    26 Jul, 2022 08:52pm

    Perhaps this would be as simple as different colors aside from Red and Green for the presence indicator. Perhaps Blue for Meeting, Red for Phone.