RingCentral Video - Customer Ideas Portal

You can submit feature and improvement ideas for RingCentral's next generation video meeting service directly to the product team. We regularly review your ideas for consideration in future releases. To make your voice heard, be sure to vote on existing ideas and/or submit a new idea.

Annotation shown in recordings

Hi team,The Customer Enablement team regularly performs training in RCM and RCV. We have recently been making sure we understand all the implications of using either platform for training purposes. I've compiled our observations and created a feature comparison focused on functions that are regularly used by our team for facilitating training sessions. The chart is a combination of FYI for our trainers, and a bit of a wish-list for our team as we focus more on RCV in the future.

I thought it might help to share it here if anyone has customers that use video meetings specifically for instruction.

  • Guest
  • Jul 17 2020
  • Planned
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  • Guest commented
    21 Oct, 2020 06:37pm

    This idea is to have the annotations done in a meeting as part of the recording. While I'm demonstrating RingCentral features, I use annotations to point out buttons and other items on the screen. Later on, if someone watches the recording, they don't see the annotations and therefore they lose part of the experience of the meeting.