RingCentral Video - Customer Ideas Portal

You can submit feature and improvement ideas for RingCentral's next generation video meeting service directly to the product team. We regularly review your ideas for consideration in future releases. To make your voice heard, be sure to vote on existing ideas and/or submit a new idea.

Waiting room

All, in regards to roadmap for RCV, does anyone know if we are looking at introducing a feature such as a Waiting Room? Aligned with our recent Telehealth push, in the UK there is a leader in this space call Attend Anywhere and they have a feature where patients can dial into a waiting room, such as we would experience in real life, and doctors are notified and can then select the attendee when they are ready to start a video call. Thanks

  • Guest
  • Jul 17 2020
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  • Guest commented
    17 Nov, 2020 07:30pm

    The waiting room function does not work if you are scheduling a video meeting from within Google Calendar.

  • Admin
    Phillip Liu commented
    13 Nov, 2020 06:24am

    Waiting Rooms was released to General Availability on October 16.

  • Guest commented
    25 Aug, 2020 07:11pm

    Can't use RC Video until there are Waiting Room and Breakout Room functions. At PENCIL, Inc. we host virtual meetings with students and volunteers and need to control entry and assign them to breakout rooms. Please advise at to timeline on roadmap.

  • Guest commented
    13 Aug, 2020 10:37pm

    This is exactly what we need for telehealth as well. We are having to use RC Meetings for Telehealth, but would prefer to move to RC Video, but can't because there isn't a waiting room.