RingCentral Video - Customer Ideas Portal

You can submit feature and improvement ideas for RingCentral's next generation video meeting service directly to the product team. We regularly review your ideas for consideration in future releases. To make your voice heard, be sure to vote on existing ideas and/or submit a new idea.

Browser support beyond Chrome

It appears that the only browser supported is a Chrome based browser. Internet Explorer and stock Edge are not supported. So, the person has to have the Ring Central App ( Apparently not Ring Central Meetings ) or a Chrome based browser to join the meeting. The app download is 104 MB executable file which will be an issue for many clients.

So, in order to host a meeting, the participants will need to have Chrome or Chrome based Edge or will have to be able to download the Ring Central app as an EXE file. When they download the EXE file, it presents them with a login screen and of course they will not have a login. They then need to go back to the browser and click on the open it now button, say yes to switch apps and then it will work.
Not super smooth if you are not already a Ring Central user or a Chrome u

  • Guest
  • Jul 16 2020
  • Planned
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  • Admin
    Phillip Liu commented
    8 Dec, 2022 01:27am

    I'm happy to announce we recently added support to join RingCentral Video meetings from Firefox (along with Chrome and Edge which we've long supported).

    We're working on Safari support in 2023.

  • Guest commented
    9 Dec, 2021 04:54pm

    Need support for Firefox and Safari. We have Gov customers who for security reasons can't use Chrome or Edge.

  • Guest commented
    23 Apr, 2021 03:28pm

    Please add support for Firefox and Safari browsers.

  • Guest commented
    22 Apr, 2021 11:03pm

    So that users and guests can operate in a "frictionless" environment, please add support for Safari browser. Mac users prefer to stay in the Apple ecosystem since the applications are tightly integrated and in general are known to be very secure.

  • Guest commented
    24 Dec, 2020 07:57am

    Not working on Firefox 84.0 (64-bit) on Ubuntu

  • Guest commented
    26 Jul, 2020 06:35am

    All Chromium based browser’s should work with RCV. I’ve used both Brave and Edge browsers successfully with RCV.